Privacy Policy

Who we are

Our website address is: https://monerohelp.org.

Our Commitment to Privacy

MoneroHelp is a blog about cryptocurrencies. We are committed to respecting and protecting your privacy. MoneroHelp has written this Privacy Policy (“Privacy Policy”) to help make sure you understand what information we collect and what MoneroHelp does with the information we collect. The Privacy Policy discloses the information we gather on monerohelp.org (the “Site”), as well as the ways in which we process and share such information and how you can correct or change such information. This Privacy Policy addresses our privacy practices relating to the general use of our Site by anyone who visits, browses or otherwise uses the Site, or who otherwise contacts us by mail, email, social media or telephone in connection with the services we offer (collectively, “you”).

By visiting the Site, submitting information or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to having your data transferred to and/or processed in Romania and/or the United States. If you do not agree to this Privacy Policy, please do not use the Site.

Cookies

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you wish to learn more about cookies, you can using this link.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Google Analytics services cannot function without the use of cookies. Their use is to record data about the visitor’s activity, which is afterwards sent to Google and, in turn, used to create analytical reports. 

If you want to know more about the cookies required by Google Analytics, you can view the list here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

As described above, the data collected by Google Analytics will be used in their algorithms in order to provide statistical data in regards to website traffic.

Your contact information

The website receives the contact information of a user through the contact form. The use of it implies the user’s consent for the website operator to use that data for communication purposes.

Additional information

How we protect your data

Personal data shall be subject to additional safeguards to ensure data is processed securely. Data, in transit and storage, is encrypted, and access to it will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

Your data is treated securely and in accordance with this Policy, but, unfortunately, the transmission of information via the internet is not completely secure. Therefore, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.

Changes to this statement

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will provide notice on this website, and we may notify you by email (sent to the e-mail address specified in your account), prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

If you have any other questions about this policy please contact us using this link.